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COVID-19 Support Services

In an emergency or crisis situation always call triple zero (000) for police, fire or ambulance and follow instructions.

A note from the team:

Youth Solutions is committed to working together and supporting each other during these challenging times. 

To contact our team, email info@youthsolutions.com.au or call 4628 2319. You can also read our full COVID-19 response service statement here.

24-Hour Support Lines

Lifeline Australia: 13 11 14

Kids Helpline: 1800 55 1800

NSW Mental Health Line: 1800 011 511

Beyond Blue Coronavirus Mental Wellbeing Support Service: 1800 512 348

Click here for our general full list of 24 Hour Support Lines.

COVID-19 testing and apps

The Australian and NSW Government health departments are encouraging people to download the COVID-Safe app, to help identify people exposed to COVID-19 (Coronavirus) and slow the spread.

NSW Health and the South Western Sydney Local Health District are urging anyone with symptoms of COVID-19, even mild symptoms, to get tested at a COVID-19 testing clinic and isolate immediately.

COVID-Safe app: Download the app here; www.health.gov.au/resources/apps-and-tools/covidsafe-app

SWSLHD testing location fact-sheet: www.swslhd.health.nsw.gov.au/mediacentre/coronavirus/clinic_factsheet.pdf

NSW Health testing locations list: www.nsw.gov.au/covid-19/how-to-protect-yourself-and-others/clinics

COVID-19 specific information

National Coronavirus Health Information Line (medical enquiries): 1800 020 080.

Service NSW COVID-19 Hotline (Non-medical enquiries): 13 77 88.

NSW Government COVID-19 Latest Updates Page: https://preview.nsw.gov.au/covid-19

NSW Health COVID-19 FAQ Page: www.health.nsw.gov.au/Infectious/alerts/Pages/coronavirus-faqs.aspx

SWSLHD COVID-19 updates: www.swslhd.health.nsw.gov.au/covid19/

Community and business COVID-19 information and advice:

Financial Assistance

National Debt Helpline: 1800 007 007 (free financial counselling) | www.ndh.org.au.

Services Australia / Centrelink: www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19

Advice for parents & young people

NSW Government Health Resources A list of resources for young people and their parents/ carers including support for Year 12 Students, coping strategies and self-help digital tools.

Youth Action Advice for young people about online safety, health, mental health & wellbeing, employment & financial assistance, homelessness services and family violence support.

Advice & Advocacy for Renters

South West Sydney Tenants Advice and Advocacy Service (SWSTAAS). Service provided by Macarthur Legal Centre; (02) 4628 1678 / 1800 631 993 or:

Advice & Mental Health Support Services

Our general full list of Mental Health Support Services: youthsolutions.com.au/get-help/mental-health-support-services/

Local council responses, information and resources

Camden Council: www.camden.nsw.gov.au/covid-19-support/alerts/

Campbelltown City Council: www.campbelltown.nsw.gov.au/home/Alerts/COVID19

Wingecarribee Shire Council: https://www.wsc.nsw.gov.au/Community/Coronavirus-COVID-19 

Wollondilly Shire Council: https://www.wollondilly.nsw.gov.au/emergency-information/covid-19-updates/

Information for culturally diverse communities

Other resources and self-care guides

Visit our COVID-19 Resources and Self-Care Guides page.

For a pdf version of the factsheet: Factsheet – COVID-19 Support Services

Information on this page is intended as a general guide only. The information was compiled by Youth Solutions and was correct as at 22/07/2020. As we always strive to provide accurate information, please contact Youth Solutions if you notice any errors or omissions. We also encourage that you contact us with any suggested improvements.

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