Get Help

Family Support Services

In an emergency or crisis situation always call triple zero (000) for police, fire and ambulance and follow instructions.

Macarthur Family and Youth Services

Phone: 02 4620 4667
Address: 16 King St, Campbelltown
Website: www.mfys.org.au

Services offered include information and support, referrals, home visits, groups with transport and childcare available for families in Campbelltown and the Macarthur region.

Phone: 02 4683 2776
Address: 6 Harper Close, Tahmoor NSW 2573
Website: www.communitylinks.org.au

Community Links provides a range of services including support and information, activities and referrals for families, young people and the general community.

Family Drug Support

Phone: 1300 368 186
Website: www.fds.org.au

This 24 hour telephone support line is for families affected by drugs and alcohol and also provides education and referral, and facilitates support groups across Australia.

Family and Friends Support Program (FFSP) – Australian Government Department of Health & Project Partners

Website: www.aod.ffsp.com.au

A free online program with access to trusted and reliable information to assist families, friends and health professionals supporting someone who is using alcohol or other drugs.

Family Programs – Tharawal Aboriginal Corporation

Phone: 02 9820 7447
Website: https://tacams.com.au/child-and-family-services/fsp/# 

Through the Family Support Program at Tharawal Aboriginal Corporation strives to give families opportunities where parents and carers are invested in their children’s lives from birth. Families experience positive programs and activities that improve and build on parents knowledge. This includes education and health with a cultural approach. Working with Aboriginal children up to the age of 12 years.

Family Support Services – Catholic Care

Phone: 02 9740 0111
Address: 9 Garrong Rd, Lakemba NSW
Website: https://cbdvsd.com.au/catholiccare-family-support/

Provides assistance to vulnerable families with children who are experiencing difficulties and stress in their lives, which may effect their ability to parent effectively. Services include casework, home visiting, group work, parenting groups and playgroups.

Karitane Careline

Phone: 1300 227 464
Website: https://karitane.com.au/careline

Telephone service where you can speak to a a friendly and experienced Child and Family Health Nurse who will support you with guidance and encouragement on your parenting journey.  Our professional team are here to support you with topics that include: sleep and settling; feeding; playing and connecting with your baby; and your feelings and adjustment to parenting. The Karitane Careline is not a crisis line.

Operating Hours: Monday to Thursday (12.30 pm – 9.00 pm & 11.00 pm – 6.00 am) / Friday (8.00 am – 4.30 pm) & Saturday (9.00 am – 3.30 pm)

Mission Australia Claymore Adolescent Family Support Services

Phone: 02 4621 7450
Address: Lot 507 Dobell Road, Claymore NSW
Website: www.missionaustralia.com.au/services?view=service&id=65

Provide advice, support, advocacy for young people, case management, educational and lifeskills programs, self esteem programs, foundation for young parents program and counselling services.

Parent Line NSW

Phone: 1300 1300 52
Website: www.parentline.org.au

Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in NSW. Parents, grandparents and carers anywhere in the state can call Parent Line for no more than the cost of a local call. Monday to Friday 9am to 9 pm. Weekends 4pm to 9pm.

Pregnancy Counselling and Support Program – Catholic Care

Phone: 13 18 19
Website: www.catholiccare.org

Provides free and confidential support to pregnant women, their partners and families. Services include face to face counselling, telephone counselling, emotional and practical support, advocacy to other organisations, pregnancy education, links to referrals and other support, mothers support groups and free pregnancy starter bag.

Relationships Australia

Phone: 1300 364 277
Website: www.relationships.org.au

Relationships Australia offers a broad range of services to individuals, families and communities throughout the country. Core services include counselling, mediation, and family dispute resolution (as well as associated early intervention and post-separation services).

The Benevolent Society Foundation For Young Parents

Phone: 1800 236 762
Website: https://www.benevolent.org.au/services-and-programs/list-of-programs/foundations-for-young-parents

Free professional home visiting for young parents who are pregnant or have a child under two years to help young parents explore what it is like to be a new parent and look after themselves and their baby. The foundation also runs social groups to provide the opportunity for young parents to meet other young parents and share parenting and community information in a relaxed and friendly environment.

Uniting Options for Youth & Family Counselling

Phone: 1800 864 864
Address: Suite 18, Level 4, Macarthur Square Shopping Centre, Campelltown
Website: https://www.uniting.org/services/counselling-mediation

Open Monday to Friday 9.00am – 5.00pm. Cost effective, confidential service for young people aged 12 to 25 years and their families who are in need of guidance and support.

Counselling appointments are one hour and can be weekly, fortnightly or monthly depending on your situation.

Community Links Wellbeing

Phone: 02 4872 2777
Address: 1A Crimea Street, Balaclava
Website: www.wfss.org.au

Services provided include home visits, support groups, parenting skills workshops, telephone crisis advice, early childhood learning programs and access to family case workers.

Your Room – For Families

Website: www.yourroom.health.nsw.gov.au/Families

Information to support families in NSW to reduce the harms caused by alcohol and other drugs, find support services and understand treatment options.

Get Involved

Youth Solutions needs your support! Learn about the many ways you can get involved.

Get Involved