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Crisis Support

24 Hour Support Lines

In an emergency or crisis situation always call triple zero (000) for police, fire and ambulance and follow instructions.

Drug and alcohol

National Alcohol and Other Drug Hotline

1800 250 015

24/7 information, support and referrals for those affected by alcohol and other drug use.

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Counselling Online NSW

02 8382 1000 or (regional NSW) 1800 422 599

24/7 service for people looking for support for an alcohol or drug problem.

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Family Drug Support

1300 368 186

A 24/7 national support line for families and friends of people who use substances as well as bereaved families.

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NSW Poisons Information Hotline

131 126

A 24/7 telephone advice if you suspect someone has been poisoned. Trained specialists in poisons information will assess the information and decide what needs to be done next.

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Stimulant Treatment Line

02 9361 8088 or (regional NSW) 1800 101 188

A 24/7 service providing education, information, referral, crisis counselling and support specifically for stimulant use such as speed, ice, ecstasy and cocaine.

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1300 374 837

1300 DRIVER provides education, information, support and referrals for long-haul truck drivers and their families with issues such as health, wellbeing, stress, anxiety, alcohol, tobacco and other drugs.

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1800 152 152 or 1800 422 322

Link2Home is a 24/7 statewide homelessness information and referral telephone service.

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Beyond Blue Support Service Line

1300 224 636

A 24/7 helpline offering mental health information or qualified support, for you or someone else.

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13 11 14 or Crisis Support Text Service: 0477 13 11 14

A 24/7 national service that provides crisis support and suicide prevention services.

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Mens Line Australia

1300 789 978

A free telephone and online counselling service offering support for Australian men anywhere, anytime.

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NSW Sexual Violence Helpline

1800 424 017

For anyone in NSW impacted by sexual assault (including friends, families and supporters). Available 24/7.

Suicide Call Back Service

1300 659 467

A free national service providing 24/7 phone and online counselling to people affected by suicide.

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Health and wellbeing

Child Protection Helpline

13 21 11

Report suspected child abuse or neglect 24/7.

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Domestic Violence Line NSW

1800 656 463

This 24/7 service provides counselling and referrals to women experiencing domestic and family violence.

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Gambling Help Online

1800 858 858

A free 24/7 online support service for anyone affected by gambling.

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Grief Support (NALAG NSW)

02 6882 9222

NALAG NSW provides free, confidential, grief and loss support services via telephone support and, in some centres, face-to-face support and counselling.

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Healthdirect Australia

1800 022 222

Provides 24-hour health advice, an A-Z of health topics, and a handy symptom checker.

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Kids Helpline

1800 55 1800

Australia’s only free (even from a mobile), confidential, 24/7, online and phone counselling service for young people aged from five to 25.

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National Sexual Assault, Domestic Family Violence Counselling Service

1800 737 732 (1800 RESPECT)

A 24/7 confidential information, counselling and support service to support people impacted by domestic, family or sexual violence.

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NSW Mental Health Access Line

1800 011 511

A free 24/7 statewide phone service linking people with NSW Health mental health services, for you or someone else.

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NSW Police Assistance Line

131 444

Contact the Police Assistance Line if you are the victim of a crime that is not life threatening or not a critical emergency.

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How you can help

Whether you're looking to partner with us to deliver services, make a donation, put your name down as a supporter, sponsor us or attend one of our fundraising events, there are plenty of opportunities to get involved and support Youth Solutions!

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